Owner Routines
Daily Dashboard
Your day-by-day command center. Yesterday/month/annual sales vs. last period, open roles & candidates, today's checklist, who's working, store supplies, and lapse calls needing outreach — all on one page.
Open Daily Dashboard
Good Morning Woof Gang (Legacy)
Prior version of the daily briefing, kept temporarily during the transition to the new Daily Dashboard above.
Open Morning Briefing
Operations Checklist
Weekly, monthly, and ad-hoc operational tasks across both stores. Assign to owner, manager, or store team. Track completion per period.
Open Operations Checklist
Daily Store Tasks
Open, operate, and close — step-by-step tasks for each shift, shared across stores. Edit the list here; associates check items off in the Store Portal.
Open Daily Store Tasks
Dashboards
Executive Dashboard
Full store performance — revenue, appointments, transactions, comparisons by month, week, and day. Pro-rate partial periods for fair comparisons.
Open Executive Dashboard
Commission Dashboard
Groomer commissions, tips, guarantees, bather & retail pay, manager salary, discounts, and net margin. Pay period breakdowns with daily detail.
Open Commission Dashboard
Cross-Store Comparison
Compare Port Washington vs Hicksville side-by-side. Monthly, weekly, and daily KPIs with flexible period selection and pro-rate support.
Open Cross-Store Comparison
Online Booking Requests
New leads from online ads, forwarded from each store's mailbox. Call before they go cold — mark contacted once you've reached out.
Open Online Booking Requests
Booking Anomalies
Flags customers whose recent groom differs from their history — wrong breed type (General vs Poodle-Doodle), wrong size, or unexpected service change. Review and acknowledge.
Open Booking Anomalies
Pet Dashboard
Per-dog appointment history, groomer assignments, and daily dog counts. Built from individual pet visit records — not owner transactions.
Open Pet Dashboard
Lapse Calls
Sales associate outreach tool — customers overdue for a visit with nothing booked. Pick a last-visit date range to build a calling batch, log each call's outcome, and track who needs a follow-up.
Open Lapse Calls
Retail Products Dashboard
Top-selling retail products by revenue and units. Category breakdown, monthly bestsellers, weekly revenue trend, and brand performance — all-time and YTD.
Open Retail Dashboard
Manager Bonus Tracker
Cindy’s 2026 performance bonus progress across both stores. Q1 actuals, Tier 1 & 2 targets, monthly pace needed, and full-year projection.
Open Bonus Tracker
Financials
Financial Dashboard
Full P&L — grooming & retail revenue, COGS, operating expenses (commission, labor, rent, royalties), gross profit, and net margin. Monthly and YTD views.
Open Financial Dashboard
Expenses
Manage recurring and one-time expenses per store. Upload bank or credit card statements to reconcile against entries and flag discrepancies. Feeds into the financial dashboard P&L.
Open Expenses
Retail Staffing Financial
Port Washington retail labor analysis: monthly hours, cost, labor-as-percent-of-sales, days-open adjustments, trend chart, and an interactive scenario calculator to model staffing changes.
Open Retail Staffing
Inventory & Supplies
Inventory Dashboard
Stock levels, reorder recommendations, vendor analysis, out-of-stock alerts, and negative inventory tracking across all product categories.
Open Inventory Dashboard
Receiving Tool
Scan invoices with AI, verify received quantities, and push stock updates to Franpos. Two-phase PO workflow — owner scans, associate receives.
Open Receiving Tool
Store Supplies
Track office, cleaning, and operational supplies across both stores via Airtable. Low-stock alerts, reorder tracking, and quantity updates from any device.
Open Store Supplies
Scheduling & HR
Staff Schedule
Weekly and monthly shift scheduling for both stores. Manage the employee roster, set recurring default schedules, copy last week, and track hours per person.
Open Staff Schedule
Master Schedule
Printable one-page default weekly schedule for both stores. All active staff — groomers, bathers, retail, and Cindy — organized by store with shift times. Print landscape and hang by your desk.
Open Master Schedule
Time Off Tracker
Log and manage employee PTO, sick days, vacations, and personal time across both stores. Calendar view, approval workflow, and real-time stats.
Open Time Off Tracker
Hiring Portal
Track candidates from first contact through hire. Log every call, email, or walk-in with notes, and see status at a glance across both stores.
Open Hiring Portal
Employee Incidents
Log and track employee injuries, disciplinary actions, and workplace incidents. Filter by type and severity, mark items resolved, and maintain a full record across both stores.
Open Employee Incidents
Customer Complaints
Log customer complaints with category tagging (grooming, retail, staff, booking). Track resolution status from open through in-progress to resolved across both stores.
Open Customer Complaints
Training
New Hire Onboarding
Interactive onboarding checklist for new retail team members. Covers brand values, grooming services, FranPos, safety protocols, daily routines, and more.
Open Onboarding