Woof Gang Hicksville

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2025 Net Sales (YTD)

$12,687.13

1 months of data

Full Year 2025 Forecast

$68,510.52

+0% YoY growth × 2024 seasonality + run rate

Recent Run Rate (Annualized)

$152,245.59

Last 1mo avg: $12,687.13

YoY Growth vs 2024

+0.0%

Same-month comparison (0 months)

Grooming Revenue

$6,483.00

51.1% of total

Groomer Commission (50%)

$3,241.50

Paid to groomers

Store Net (Groom)

$3,241.50

After 50% commission

Retail Revenue

$6,184.13

48.7% of total

Est. Gross Profit

$6,349.08

50.0% margin (FDD standards)

Transactions

335

Avg ticket: $37.87

Unique Customers

Active in period

Tips Collected

$603.30

Avg when tipped: $21.55

Discounts Given

$1,935.55

15.3% of net sales

Revenue Trajectory & Forecast

Monthly actual vs trend line — 1 months of data

YTD 2025: $12,687.13 across 1 months. Full-year 2025 forecast: $68,510.52 — +0% YoY growth applied to 2024 seasonal pattern (actual: $0.00), blended with run rate.

Revenue Mix

Grooming vs Retail vs Gift Cards

Monthly Revenue (Stacked)

Grooming and retail by month

Day-of-Week Revenue

Staffing optimization — where to allocate hours

Mon

$1,394.90
37 txns

Tue

$2,064.04
49 txns

Wed

$4,292.22
90 txns

Thu

$895.49
16 txns

Fri

$1,418.45
44 txns

Sat

$1,993.27
68 txns

Sun

$628.77
31 txns

Wednesday is the peak day ($4,292.22). Sunday is slowest ($628.77). Consider promotions or reduced staffing on Sundays.

Peak Hours

Transaction volume by hour — optimize scheduling

Grooming Service Mix

Revenue and volume by service type

Service Type	Units	Revenue	% Rev	Avg Ticket
Full Groom	70	$5,183.00	79.9%	$74.04
Mini Groom	9	$595.00	9.2%	$66.11
Luxury Bath	5	$295.00	4.6%	$59.00
Teeth Brushing	18	$180.00	2.8%	$10.00
Hairy Beast (Deshedding)	3	$85.00	1.3%	$28.33
Classic Bath	1	$65.00	1.0%	$65.00
Medicated / Hypo Shampoo	4	$40.00	0.6%	$10.00
Nail Trim / Grind	2	$30.00	0.5%	$15.00
De-Matting	1	$10.00	0.2%	$10.00

Retail Attachment to Grooming

What percentage of grooming visits include a retail purchase?

Current Attach Rate

23.4%

18 of 77 groom orders

Groom-Only Orders

76.6% leave with zero retail

Avg Retail on Attached

$21.08

Per groom order with retail

+10pt Attach Opportunity

$162.30

7 more orders × $21.08 avg

76.6% of groom clients leave empty-handed. Every grooming checkout is a retail opportunity. A treat display at the grooming pickup counter, or a "Pick a treat for your pup on us" with $5 minimum purchase, could capture $162.30 in additional annual revenue.

Dog Size Distribution

Core groom appointments by weight class

Standard vs Doodle Premium

Doodle breeds command a price premium

Size	Standard Avg	Doodle Avg	Premium	Doodle %
0-20 lbs	$79.55	$103.18	+$23.64	40.0%
21-40 lbs	$83.57	$115.00	+$31.43	41.7%
41-75 lbs	$103.57	$130.00	+$26.43	46.2%
76-100 lbs	$88.33	$145.00	+$56.67	25.0%

Dog Size vs. Retail & Add-On Attachment

Do bigger dogs mean bigger baskets? Attachment rates by weight class

Dog Size	Groom Orders	Unique Clients	Retail Attach %	Add-On Attach %	SPA Attach %	Avg Retail Spend	Avg Total Ticket
0-20 lbs	50	49	26.0%	26.0%	0.0%	$25.47	$112.12
21-40 lbs	11	11	36.4%	36.4%	0.0%	$13.45	$124.89
41-75 lbs	13	13	23.1%	15.4%	15.4%	$7.15	$138.57
76-100 lbs	4	3	25.0%	25.0%	25.0%	$14.98	$148.75
Over 100 lbs	1	1	0.0%	0.0%	0.0%	$0.00	$160.00

Insight: Larger dogs correlate with higher total tickets ($112.12 for 0-20 lbs vs $160.00 for Over 100 lbs). 21-40 lbs dogs have the highest retail attach rate at 36.4%, while Over 100 lbs dogs are lowest at 0.0%. Target retail upsell efforts on Over 100 lbs dog parents at checkout.

Rotational Customer Base

How many unique grooming customers are actively returning? Split by groom vs. bath, with 10-week and full-year retention windows.

Rotational Base (2+ visits)

of 75 total customers

Groom Retention (Overall)

4.3%

3 of 69

Bath Retention (Overall)

16.7%

1 of 6

One-and-Done

96.0% never returned

Avg Tenure (Rotational)

0.2 mo

Retention Formula: Retention Rate = Customers with 2+ visits ÷ Total unique customers (within window)
10-Week Window: Only customers whose first visit was ≥70 days before the data end date are eligible — gives them enough time to return.
Full-Year Window: Only customers whose first visit was ≥365 days ago are eligible — true annual retention.
Overall: All customers in the dataset regardless of when they first appeared.

Groom Customers

Window	Eligible	Retained	Rate
10-Week	0	0	0.0%
Full Year	0	0	0.0%
Overall	69	3	4.3%

Active last 30d: 3 • Last 70d: 3 • Last 90d: 3

Bath Customers

Window	Eligible	Retained	Rate
10-Week	0	0	0.0%
Full Year	0	0	0.0%
Overall	6	1	16.7%

Active last 30d: 1 • Last 70d: 1 • Last 90d: 1

Rotational Groom Customers by Dog Size

Dog Size	Customers	% of Base	Avg Visits	Avg Spend	Avg Tenure (mo)
0-20 lbs	2	66.7%	2.0	$228.97	0.2
41-75 lbs	1	33.3%	2.0	$374.98	0.1

Rotational Bath Customers by Dog Size

Dog Size	Customers	% of Base	Avg Visits	Avg Spend	Avg Tenure (mo)
76-100 lbs	1	100.0%	2.0	$374.98	0.1

4.0% overall retention rate. Groom clients retain at 4.3% vs. bath clients at 16.7%. The rotational base of 3 customers is the recurring revenue engine. 72 customers (96.0%) came once and never returned — first-visit conversion opportunity.

Groomer Productivity Scorecard

Active groomers only (worked within last 60 days). Includes retention rate and performance grade.

Groomer	Grade	Started	Tenure	Appts	Revenue	Avg Ticket	Appts/Mo	Upsell	Retention	Tips
Carol W	B	Dec '25	1mo	47	$3,445.00	$97.45	47	26.2%	2.4%	$309.65
Maria V	D	Dec '25	1mo	31	$2,203.00	$93.39	31	24.1%	10.7%	$248.65
Sereena C	B	Dec '25	1mo	7	$490.00	$93.57	7	42.9%	28.6%	$87.75

Grade formula: 30% volume (appts/mo) + 25% upsell rate + 25% customer retention + 20% avg ticket — percentile-ranked against active peers.
Retention: % of unique customers served by this groomer who returned 2+ times to the store.

Coaching opportunity: Sereena C leads upselling at 42.9% while Maria V is at 24.1%. Closing this gap across all groomers would significantly boost ticket values.

Revenue Concentration

Pareto analysis — customer dependency risk

Top 10% (8 customers)54.2% of revenue

Top 20% (16 customers)62.8% of revenue

Bottom 80% (65 customers)37.2% of revenue

Concentration risk: Your top 10% of customers drive 54.2% of revenue. Losing even a few high-value clients would materially impact the business. Prioritize retention programs for VIP customers.

Customer Intelligence

Visit frequency and lifetime value distribution

Segment	Customers	%	Revenue	Avg Spend
1 visit	72	96.0%	$8,040.91	$111.68
2 visits	3	4.0%	$832.92	$277.64
3-4 visits	0	0.0%	$0.00	$0.00
5-8 visits	0	0.0%	$0.00	$0.00
9-12 visits	0	0.0%	$0.00	$0.00
13+ visits	0	0.0%	$0.00	$0.00

0 loyal customers (3+ visits) haven't returned in 90+ days. They represent $0.00 in historical spend. A re-engagement campaign (text/email with a small incentive) could recapture this segment.

Monthly Performance Detail

Revenue, margins, transactions, and tips by month

Month	Net Revenue	Grooming	Commission (50%)	Retail	Gross Margin	Txns	Avg Ticket	Tips	MoM
Dec '25	$12,667.13	$6,483.00	$3,241.50	$6,184.13	50.0%	335	$37.81	$603.30	—

Top 20 Retail Products

Ranked by net revenue

#	Product	Category	Units	Revenue	Avg Price
1	Medium Treat Table	Treats & Chews	95	$569.05	$5.99
2	WGB Chips - Chicken Chips (4 oz)	Treats & Chews	25	$349.75	$13.99
3	Small Treat Table	Treats & Chews	74	$330.46	$4.47
4	X-Small Treat Table	Treats & Chews	78	$232.02	$2.97
5	Large Treat Table	Treats & Chews	27	$202.23	$7.49
6	WGB Chips - Sweet Potato Chips (4 oz)	Treats & Chews	11	$142.89	$12.99
7	WGB Straws Chicken (4 oz)	Other	8	$119.92	$14.99
8	Bakery Bulk Treats	Treats & Chews	79	$118.27	$1.49
9	Farmers Market Bulk Treats	Treats & Chews	45	$113.14	$2.46
10	WGB Chips - Turkey Chips (4 oz)	Treats & Chews	7	$104.93	$14.99
11	WGB Bully Stick Jumbo12"	Natural Chews	6	$95.94	$15.99
12	Miscellaneous	Other	7	$94.89	$13.56
13	WGB Chips - Beef Chips (4 oz)	Treats & Chews	5	$74.95	$14.99
14	WGB Pink Bags Soft Cookies PEANUT BUTTER & HONEY L	Treats & Chews	7	$69.93	$9.99
15	WGB Bully Stick Jumbo 6"	Natural Chews	6	$65.94	$10.99
16	WGB Yak Cheese Large	Natural Chews	5	$64.95	$12.99
17	fabdog Christmas Floppy Gingerbread Man Dog Toy, L	Toys	3	$59.97	$19.99
18	WGB Straws Sweet Potato (4 oz)	Other	4	$59.96	$14.99
19	Cookie - Mini Birthday Cupcake	Treats & Chews	15	$59.85	$3.99
20	HDD - White Chewy Vuiton Handbag - L	Other	3	$56.85	$18.95

Retail Categories

Revenue and margin by category

Cancellations, No-Shows & Returns

Multi-view analysis of all refund activity, grooming cancellations, no-shows, and retail returns. Data derived from POS transaction voids, negative-quantity line items, and zero-total orders.

How We Identify Cancellations:
Service Voids — Groom line items with negative quantity = service was rung up then refunded (cancelled, redo, or pricing adjustment).
Zero-Total Groom Orders — Orders containing groom services that closed at $0 = likely no-shows or walk-aways.
Retail Returns — Product return line items with return reason & disposition recorded in POS.
Note: FranPOS booking API does not expose historical cancellation logs. This analysis uses POS transaction data as the source of truth.

Overview

Total Refund Value

$29.00

1 line items across 1 orders

Refund % of Revenue

0.2%

Industry avg: 1–3%

Groom Cancel Rate

0.0%

0 of 77 groom orders

Revenue Lost to Cancels

$0.00

Voids + no-show orders

Order Refund Rate

0.3%

1 of 335 total orders

Avg Refund Value

$29.00

Per line item

Grooming Voided

$0.00

0 service line items

Retail Returned

$29.00

1 product line items

Grooming Cancellations & No-Shows

Isolating grooming-specific cancellation events — the most operationally impactful category.

Service Voids

0 line items • $0.00

Zero-Total / No-Shows

$0.00 in unpaid services

Industry Benchmark

5–15%

Typical grooming cancel rate

Add-On vs. Core Service Voids: Of the 0 grooming void line items, 0 are Teeth Brushing add-on removals ($10 each) — these are typically customers declining at checkout, not true cancellations. Excluding add-on removals, 0 orders had a core groom service voided.

Monthly Cancellation Trend

Month	Groom Orders	Service Voids	No-Shows	Total Cancels	Cancel Rate
Dec '25	77	0	0	0	0.0%
Total	77	0	0	0	0.0%

Services Voided

Service	Voids	Value Lost

No-Show / Zero-Total Orders

Date	Service	Value	Employee

Retail Product Returns

Return Reasons

Reason	Count	Value	%
Wrong Size	1	$29.00	100.0%

Return Dispositions

Disposition	Count	Value	%
N/A	1	$29.00	100.0%

Top Returned Products (by Value)

#	Product	Type	Returns	Value
1	UCTRY - Best Dog Ever Lead Wide 5'	Retail	1	$29.00

Monthly Refund Trend

Month	Items	Refund Value	Revenue	Refund % Rev	Avg/Item
Dec '25	1	$29.00	$12,716.13	0.2%	$29.00
Total	1	$29.00	$12,716.13	0.2%	$29.00

Seasonality & Patterns

First Half vs. Second Half

Period	Items	Value	Avg/Item
First 1mo	1	$29.00	$29.00
Last 0mo	0	$0.00	$0.00
H2 vs H1 difference		$29.00 lower

Returns by Day of Week

Day	Returns	Value	Refund Rate
Monday	0	$0.00	0.0%
Tuesday	0	$0.00	0.0%
Wednesday	0	$0.00	0.0%
Thursday	0	$0.00	0.0%
Friday	0	$0.00	0.0%
Saturday	0	$0.00	0.0%
Sunday	1	$29.00	3.2%

Refunds by Employee

Refund volume relative to each employee's total transaction count — identifies potential process or training gaps.

Employee	Refund Items	Refund Value	Total Items Sold	Refund Rate	Avg Refund
Naomi Dutes	1	$29.00	95	1.1%	$29.00

Elite Analyst Assessment:

Exceptional
Refund/Revenue ratio: 0.2% — well below the 1–3% industry average. This store demonstrates excellent product knowledge and customer communication at the counter.

Grooming cancellation rate: 0.0% vs. 5–15% industry norm — outstanding. Appointment management and client communication are working extremely well. Only 0 groom orders out of 77 resulted in a void or no-show for the entire year.

Key Findings:
• Teeth Brushing add-on accounts for 0 of 0 grooming voids — these are checkout declines, not cancellations. Consider not pre-loading this add-on to reduce unnecessary processing.
• “Wrong Size” is the #1 retail return reason (1 items). Staff-assisted sizing at point of sale — especially for collars, harnesses, and apparel — would reduce these.

Recommendations:
• Teeth Brushing workflow: Only add the Teeth Brushing add-on after confirming with the customer. This alone eliminates ~38% of grooming voids.
• No-show policy: At this volume a formal deposit/late-cancel policy is not urgent, but consider implementing one as the business grows to protect groomer schedules.
• Track in POS: Start using the FranPOS booking “Cancel” workflow so cancellation data flows to the appointment record. Currently voids/zero-orders are the only signal.

Size	Standard Avg	Doodle Avg	Premium	Doodle %
0-20 lbs	$79.95	$100.45	+$20.50	36.4%
21-40 lbs	$88.48	$109.91	+$21.43	50.2%
41-75 lbs	$90.81	$125.70	+$34.89	40.3%
76-100 lbs	$103.29	$130.36	+$27.07	26.9%
Over 100 lbs	$131.11	N/A	N/A	0.0%

Dog Size	Groom Orders	Unique Clients	Retail Attach %	Add-On Attach %	SPA Attach %	Avg Retail Spend	Avg Total Ticket
0-20 lbs	521	324	17.9%	31.9%	3.6%	$18.26	$112.59
21-40 lbs	212	130	21.7%	29.7%	5.2%	$16.62	$126.34
41-75 lbs	119	83	11.8%	31.1%	15.1%	$18.97	$130.85
76-100 lbs	51	36	21.6%	23.5%	33.3%	$24.43	$133.90
Over 100 lbs	8	6	12.5%	12.5%	37.5%	$13.48	$211.06

Groomer	Grade	Started	Tenure	Appts	Revenue	Avg Ticket	Appts/Mo	Upsell	Retention	Tips
Carol W	B	Jan '26	5mo	412	$34,165.00	$94.88	82	29.4%	56.9%	$3,571.75
Julia B	B	Feb '26	4mo	342	$27,363.00	$93.87	86	46.0%	51.7%	$3,451.10
Maria V	C	Jan '26	5mo	138	$11,055.00	$92.32	28	38.2%	53.7%	$1,316.15
Debra N	D	Apr '26	1mo	42	$2,990.00	$90.36	42	27.5%	37.5%	$439.95
Victoria C.	C	May '26	1mo	29	$2,410.00	$94.31	29	44.8%	48.3%	$428.55
Wgb Hicksville	D	Jan '26	3mo	5	$350.00	$87.00	2	20.0%	40.0%	$0.00
Hailey Imhof	C	May '26	1mo	1	$95.00	$95.00	1	0.0%	100.0%	$0.00

Month	Net Revenue	Grooming	Commission (50%)	Retail	Gross Margin	Txns	Avg Ticket	Tips	MoM
Jan '26	$16,159.31	$10,290.00	$5,145.00	$5,869.31	49.6%	361	$44.76	$849.75	—
Feb '26	$17,970.52	$14,055.00	$7,027.50	$3,915.52	49.2%	351	$51.20	$1,620.55	+11.2%
Mar '26	$24,194.24	$18,330.00	$9,165.00	$5,864.24	49.2%	434	$55.75	$1,895.70	+34.6%
Apr '26	$28,126.86	$22,608.00	$11,304.00	$5,518.86	49.1%	493	$57.05	$2,236.85	+16.3%
May '26	$24,054.78	$19,165.00	$9,582.50	$4,889.78	49.1%	386	$62.32	$2,069.50	-14.5%

Service	Voids	Value Lost
FG / General / MD	2	$190.00
FG / General / SM	2	$170.00
FG / Poodle-Doodle / LG	1	$130.00
FG / Poodle-Doodle / MD	1	$115.00
Lux Bath / General / XLG	1	$75.00
ADD-ON / Teeth Brushing	3	$30.00
SPA UPGRADE / S Hairy Beast (Deshedding)	1	$25.00

Service Type	Units	Revenue	% Rev	Avg Ticket
Full Groom	781	$65,678.00	77.8%	$84.09
Mini Groom	94	$7,415.00	8.8%	$78.88
Luxury Bath	85	$5,150.00	6.1%	$60.59
Teeth Brushing	261	$2,610.00	3.1%	$10.00
Hairy Beast (Deshedding)	39	$1,040.00	1.2%	$26.67
Classic Bath	19	$835.00	1.0%	$43.95
Nail Trim / Grind	36	$540.00	0.6%	$15.00
Medicated / Hypo Shampoo	52	$520.00	0.6%	$10.00
Blueberry Pie Facial	20	$300.00	0.4%	$15.00
Diamond DG (Spotless and Bright)	12	$240.00	0.3%	$20.00
Anal Glands	3	$30.00	0.0%	$10.00
Sanitary Trim	3	$30.00	0.0%	$10.00
Paw Pads & Scissor Feet	2	$20.00	0.0%	$10.00
Shave Down Fee	1	$20.00	0.0%	$20.00
Flea & Tick Shampoo	1	$10.00	0.0%	$10.00

Dog Size	Customers	% of Base	Avg Visits	Avg Spend	Avg Tenure (mo)
0-20 lbs	138	63.3%	2.6	$300.22	2.3
21-40 lbs	45	20.6%	2.7	$310.08	2.6
41-75 lbs	26	11.9%	2.3	$265.30	2.0
76-100 lbs	7	3.2%	2.7	$379.54	2.5
Over 100 lbs	2	0.9%	2.0	$254.20	1.6

Dog Size	Customers	% of Base	Avg Visits	Avg Spend	Avg Tenure (mo)
0-20 lbs	17	45.9%	3.4	$314.77	2.4
21-40 lbs	5	13.5%	3.6	$352.47	1.9
41-75 lbs	8	21.6%	2.4	$214.74	1.4
76-100 lbs	6	16.2%	25.0	$3,490.79	2.4
Over 100 lbs	1	2.7%	2.0	$248.46	2.7

Segment	Customers	%	Revenue	Avg Spend
1 visit	312	57.0%	$34,110.71	$109.33
2 visits	137	25.0%	$30,357.49	$221.59
3-4 visits	87	15.9%	$32,446.88	$372.95
5-8 visits	10	1.8%	$4,882.45	$488.24
9-12 visits	0	0.0%	$0.00	$0.00
13+ visits	1	0.2%	$19,624.31	$19,624.31

#	Product	Category	Units	Revenue	Avg Price
1	Large Treat Table	Treats & Chews	230	$1,734.21	$7.54
2	Medium Treat Table	Treats & Chews	210	$1,242.32	$5.92
3	WGB Chips - Chicken Chips (4 oz)	Treats & Chews	80	$1,091.22	$13.64
4	Bakery Bulk Treats	Treats & Chews	705	$1,050.22	$1.49
5	WGB Chips - Chicken Chips (8 oz)	Treats & Chews	35	$887.05	$25.34
6	X-Small Treat Table	Treats & Chews	245	$727.75	$2.97
7	Small Treat Table	Treats & Chews	143	$632.37	$4.42
8	Farmers Market Bulk Treats	Treats & Chews	248	$614.03	$2.47
9	WGB Chips - Chicken Chips (16 oz)	Treats & Chews	11	$496.69	$45.15
10	WGB Chips - Beef Chips (4 oz)	Treats & Chews	33	$464.69	$14.08
11	WGB Bully Stick Braided 12"	Natural Chews	27	$431.73	$15.99
12	WGB Chips - Turkey Chips (4 oz)	Treats & Chews	28	$404.73	$14.45
13	WGB Chips - Sweet Potato Chips (4 oz)	Treats & Chews	29	$376.71	$12.99
14	WGB Straws Chicken (4 oz)	Other	25	$359.76	$14.39
15	WGB Bully Springs	Natural Chews	39	$335.81	$8.61
16	WGB Turkey Tendons Full Strip (3 oz)	Natural Chews	20	$299.80	$14.99
17	WGB Straws Sweet Potato (4 oz)	Other	20	$296.80	$14.84
18	WGB Turkey Tendons Rings (3 oz)	Natural Chews	11	$285.89	$25.99
19	Miscellaneous	Other	18	$269.28	$14.96
20	Cat Grooming	Grooming Supplies	2	$200.00	$100.00

Reason	Count	Value	%
N/A	5	$44.95	45.5%
Pet didn’t like it	3	$44.97	27.3%
Bought wrong product	1	$15.99	9.1%
Not Specified	1	$50.00	9.1%
Wrong Size	1	$19.99	9.1%

Disposition	Count	Value	%
Return to Stock (add to inventory)	8	$100.92	72.7%
Waste (dumpster)	2	$24.98	18.2%
Not Specified	1	$50.00	9.1%

#	Product	Type	Returns	Value
1	FG / General / MD	Groom	2	$190.00
2	FG / General / SM	Groom	2	$170.00
3	FG / Poodle-Doodle / LG	Groom	1	$130.00
4	FG / Poodle-Doodle / MD	Groom	1	$115.00
5	Lux Bath / General / XLG	Groom	1	$75.00
6	Gift Card	Retail	1	$50.00
7	ADD-ON / Teeth Brushing	Groom	3	$30.00
8	SPA UPGRADE / S Hairy Beast (Deshedding)	Groom	1	$25.00
9	Miscellaneous	Retail	1	$19.99
10	Woof Pet The Bite n' Brush Dog Toy Small	Retail	1	$19.99
11	Pupsicle Pops Chicken S	Retail	1	$15.99
12	WGB Chips - Beef Chips (4 oz)	Retail	1	$14.99
13	WGB Chips - Turkey Chips (4 oz)	Retail	1	$14.99
14	WGB Jerky Bites Salmon Recipe (4 oz)	Retail	1	$9.99
15	WGB Pink Bags Soft Cookies CHEDDAR CHEESE LITTLE BITES	Retail	1	$9.99

Month	Items	Refund Value	Revenue	Refund % Rev	Avg/Item
Jan '26	8	$255.96	$16,500.27	1.6%	$32.00
Feb '26	3	$218.99	$18,339.51	1.2%	$73.00
Mar '26	0	$0.00	$24,244.24	0.0%	$0.00
Apr '26	6	$105.95	$28,182.81	0.4%	$17.66
May '26	5	$330.00	$24,319.78	1.4%	$66.00
Total	22	$910.90	$111,586.61	0.8%	$41.40

Period	Items	Value	Avg/Item
First 2mo	11	$474.95	$43.18
Last 3mo	11	$435.95	$39.63
H2 vs H1 difference		$39.00 lower

Day	Returns	Value	Refund Rate
Monday	5	$55.95	3.6%
Tuesday	0	$0.00	0.0%
Wednesday	9	$460.98	3.0%
Thursday	3	$260.00	0.9%
Friday	1	$8.99	0.3%
Saturday	4	$124.98	0.9%
Sunday	0	$0.00	0.0%

Employee	Refund Items	Refund Value	Total Items Sold	Refund Rate	Avg Refund
Carol W	5	$305.00	561	0.9%	$61.00
Kyle Hoberman	5	$55.95	134	3.7%	$11.19
Cindy Szczudlo	3	$85.98	377	0.8%	$28.66
Maria V	3	$195.00	202	1.5%	$65.00
Julia B	3	$235.00	535	0.6%	$78.33
Naomi Dutes	2	$24.98	139	1.4%	$12.49
Christina Ramkissoon	1	$8.99	131	0.8%	$8.99

Date	Service	SKU	Value	Employee	Order Total
May 27, 2026	FG / General / MD	98700141	$95.00	Maria V	-$103.19
May 27, 2026	ADD-ON / Teeth Brushing	54300026	$10.00	Julia B	-$112.76
May 27, 2026	FG / Poodle-Doodle / LG	98700332	$130.00	Julia B	-$112.76
May 20, 2026	ADD-ON / Teeth Brushing	54300026	$10.00	Carol W	-$86.90
May 20, 2026	FG / General / SM	98700134	$85.00	Carol W	-$86.90
Feb 19, 2026	FG / General / MD	98700141	$95.00	Julia B	-$103.19
Feb 12, 2026	FG / Poodle-Doodle / MD	98700325	$115.00	Carol W	-$124.92
Jan 07, 2026	ADD-ON / Teeth Brushing	54300026	$10.00	Carol W	-$86.90
Jan 07, 2026	FG / General / SM	98700134	$85.00	Carol W	-$86.90
Jan 03, 2026	SPA UPGRADE / S Hairy Beast (Deshedding)	76500053	$25.00	Maria V	-$108.63
Jan 03, 2026	Lux Bath / General / XLG	98700042	$75.00	Maria V	-$108.63

Woof Gang Hicksville

Revenue Trajectory & Forecast

Revenue Mix

Monthly Revenue (Stacked)

Day-of-Week Revenue

Peak Hours

Grooming Service Mix

Retail Attachment to Grooming

Dog Size Distribution

Standard vs Doodle Premium

Dog Size vs. Retail & Add-On Attachment

Rotational Customer Base

Groom Customers

Bath Customers

Rotational Groom Customers by Dog Size

Rotational Bath Customers by Dog Size

Groomer Productivity Scorecard

Revenue Concentration

Customer Intelligence

Monthly Performance Detail

Top 20 Retail Products

Retail Categories

Cancellations, No-Shows & Returns

Overview

Grooming Cancellations & No-Shows

Monthly Cancellation Trend

Services Voided

No-Show / Zero-Total Orders

Retail Product Returns

Return Reasons

Return Dispositions

Top Returned Products (by Value)

Monthly Refund Trend

Seasonality & Patterns

First Half vs. Second Half

Returns by Day of Week

Refunds by Employee

Revenue Trajectory & Forecast

Revenue Mix

Monthly Revenue (Stacked)

Day-of-Week Revenue

Peak Hours

Grooming Service Mix

Retail Attachment to Grooming

Dog Size Distribution

Standard vs Doodle Premium

Dog Size vs. Retail & Add-On Attachment

Rotational Customer Base

Groom Customers

Bath Customers

Rotational Groom Customers by Dog Size

Rotational Bath Customers by Dog Size

Groomer Productivity Scorecard

Revenue Concentration

Customer Intelligence

Monthly Performance Detail

Top 20 Retail Products

Retail Categories

Cancellations, No-Shows & Returns

Overview

Grooming Cancellations & No-Shows

Monthly Cancellation Trend

Services Voided

No-Show / Zero-Total Orders

Retail Product Returns

Return Reasons

Return Dispositions

Top Returned Products (by Value)

Monthly Refund Trend

Seasonality & Patterns

First Half vs. Second Half

Returns by Day of Week

Refunds by Employee

Grooming Void Log

Period Detail

Daily Breakdown

Month-to-Month Comparison

Visual Comparison

Period Detail

Daily Breakdown